Questions? Get answers to some of our most frequently asked questions.

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Solar 101

Solar 101 is our beginners guide – we offer general information and advice. This is the starting point for anyone interested in a solar system.

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Net Metering

Net metering is the process of selling your energy back to the grid. Learn about the relationship between your solar system and the grid.

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Solar Service

Sunnova offers four types of solar service agreements. Learn more about Sunnova and find the plan that meets your needs.

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Buying Selling Solar Homes

What you need to know if you are buying or selling a home with solar panels, and what to do if you need to repair your roof.

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Solar Process

How to go solar. We discuss your roof, the logistics of installation, and the lifespan of your solar panels.


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Billing

Get the answers to some of the most frequently asked questions about billing.


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Contact us. We’re here for you.


Our customer service team is here to answer any questions and listen to what you have to say.

Monday - Friday: 7 a.m. - Midnight (CT)

Saturday: 7 a.m. - 7 p.m. (CT)

Sunday: Noon - Midnight (CT)

Phone: 866.SUNNOVA (866.786.6682)

Fax: 844-270-2665

Emailcustomerservice@sunnova.com



Careers:

For a list of our current open positions, view our careers section.