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  1. Home
  2. FAQ
  3. Financing and Billing

Sunnova Financing and Billing

Answer to Sunnova billing and financing questions.

Featured FAQs

  • How can I pay my Sunnova bill? Can I pay my Sunnova bill online?

  • Can I afford to go solar? Are there any upfront costs?

  • Will Sunnova check my credit if I apply for services?

FAQs

  • What is a production guarantee?

  • Can I cancel my Sunnova solar energy plan?

  • If I have a home solar system, will I still get a bill from my utility? Why am I getting two bills?

  • What is net metering, and how does it affect my utility bill?

  • Why is my utility bill high even with my home solar system?

  • What are my options after my Sunnova solar energy plan ends?

  • What is an annual escalator?

  • Can I pay off my Sunnova loan or financing agreement early?

  • How can I get a copy of my Sunnova contract?

  • How can I file for the federal home solar tax credit

Categories

  • Solar Panels 101
  • Battery Storage 101
  • Home Solar System Operation and Maintenance
  • Buying or Selling a Sunnova Solar Home
  • Sunnova Financing and Billing
  • Home Solar + Roofing
  • Natural Disaster
  • Customer Referral

Still Have Questions?

Contact Our Customer Care

1(866).SUNNOVA (866.786.6682)
customerservice@sunnova.com

Customer Service

866.SUNNOVA (866.786.6682)
customerservice@sunnova.com

Puerto Rico: 787.991.7007
servicioalcliente@sunnova.com

Hours of Operation

Mon-Fri: 7am-Midnight (CT)
Sat: 7am-9pm (CT)
Sun: Noon-Midnight (CT)

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Refer to the Limited Warranty in your agreement for complete warranty terms and limitations. Your solar system production will vary based on weather and other factors. Solar system’s cumulative production will be evaluated to validate annual production guarantee. Refer to your agreement for details. Restrictions and limitations apply. The service agreement can be transferred to the new homeowner. Sunnova’s approval required. Some restrictions apply.

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