MySunnova – Your Customer Portal


MySunnova puts all the important information you need to know about your solar system in one place:

  • Hourly, daily, and monthly production data
  • Solar system production estimates
  • Frequently asked questions and answers
  • Download your solar system production history
  • View your current balance due and next payment date
  • Make a one-time payment
  • Enroll in AutoPay and manage AutoPay payment methods
  • See payment history with the date, amount, and status of each payment

 


 

How to access MySunnova

Get started on MySunnova here: https://www.mysunnova.com/

To sign up, you will need your Sunnova System ID. You can find this number on your e-bill next to your “payment due.”

 

Mysunnova System ID

 

Don’t have an e-bill handy? No problem! Give us a call and we can get you set up: 855.277.6379.

 


 

Production Data

When you first log in to MySunnova, you will see a graph of your production data by day.

 MySunnova Production Data

 

If you toggle the view to “year”, you’ll see your monthly production and monthly expected production range on the graph.

You can also easily identify months where you had higher or lower solar irradiance (solar exposure) than average, and months where we had a production case open on your account.

 MySunnova Billing

 


 

Billing & Payments

In the top navigation, You can manage all your billing and payment information in “Billing & Payments.”

  • View your balance and AutoPay date
  • Make a one-time payment
  • Manage your AutoPay and payment accounts
  • View your payoff options
  • View your payment history

 


 

My System

In the top navigation, “My System” will show high-level details of your system and solar service plan.

 MySunnova

 


 

Production

To download a copy of your historical production data, go to “Production” on the top navigation. We’ll generate a CSV of your production history for the specified date range. 

Production

 


 

Bonus: Refer a Friend

Did you know: you can earn a $350 Visa gift card for referring friends and family to Sunnova. Review your pending and active referrals under “Referrals.”




Get started on MySunnova Today

 

Login to MySunnova