Home Solar Protection Plans

Protect Your Solar System with Our Sunnova Protect™ Service Plans.

What is a Sunnova Protect™ Service Plan?

A Sunnova Protect™ Service plan is an extended service contract that protects your home solar system, even if you solar system was not originally installed by Sunnova. All service plans include our professional solar production monitoring, and certain plans include solar system maintenance and our production guarantee.

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  1. Access your solar monitoring
    You will either provide Sunnova access to your current solar monitor or, if you don’t currently have a monitor, we will install one for you.
  2. Evaluate your system
    By reviewing your solar system via the monitor, we will see if any alerts exist and if your system is having any issues currently.
  3. Estimate your solar production
    We use your system's history to complete the production evaluation and will let you know what we believe your system will produce at going forward. If you have a platinum plan, you will receive a production guarantee for this estimate.3
  4. You’re all set!
    You can now rest better knowing your system is covered by a team of experts devoted to ensuring your system operates to its max potential.

1. If you do not currently have the ability to monitor your system’s production, we will provide you with and install a compatible meter for the system.
2. Different plan options available. Product benefits depend on the plan the customer chooses. Platinum plan not available in Arizona.
3. Premium Plan: components covered under manufacturer's warranty, including labor. Platinum Plan: all system components, including labor
4. Available with the Platinum Plan only. If your system does not produce the promised amount of energy outlined in your agreement, we’ll refund you the difference, up to 50% of the contract price.

 
 
 

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