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Sunnova Protect™ Services

Home Solar Monitoring for Your Existing Solar System

Help ensure it performs to its maximum potential

Sunnova is currently offering our 10-year Sunnova Protect™ Basic plan to solar system owners who did not purchase their system from Sunnova. Our 10-year Sunnova Protect™ Basic plan safeguards your home solar system investment by monitoring system production and diagnosing any issues.1

 


  • Prevent Costly
    Outages

    We proactively monitor your home solar system’s performance 24/7 to ensure it stays up and running.


  • Hassle-Free Remote Assessments

    If we detect an issue, our solar experts will conduct a remote system assessment to diagnose the problem.


  • Excellent
    Value

    In addition to 24/7 monitoring and diagnosis, you will receive a cellular data card replacement
    in year 6 – a $500 value!

Key Signs to Watch

With our Sunnova Protect™ Basic plan, we watch out for these key indicators, so you don’t have to!

 


  • Continuous Decrease In Solar Production

    We monitor your home solar system 24/7 and compare it to our production simulation. If your system is not producing as we expected, we will notify you and conduct a remote diagnosis to help ensure your system produces to its potential.


  • Equipment Warnings

    There are numerous parts to your home solar system, such as the panels, inverter and monitor. With our monitoring and diagnosis, we check your system components for any errors or alerts. If any warnings exist, we alert you of the issue.

1. Solar monitoring - You will provide Sunnova access to your current solar monitor.

2. Solar production estimate - We use your system's history to complete the production evaluation and will let you know what we believe your system will produce at going forward.

3. You’re all set! You now have the peace of mind knowing your system is monitored by a team of experts devoted to ensuring your home solar system operates to its max potential.

1. Subject to eligibility requirements and optional meter upgrade (additional cost may apply).

 

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