This month, we launched Sunnova Protect™, the nation’s first-ever, service-only offerings from a national solar company. Our unique solar service offering provides residential solar owners the opportunity to purchase multi-decade coverage plans, all of which include monitoring, maintenance and repair services so they can enjoy the energy independence and financial savings they expect from their systems.
Deciding to go solar is a big decision and yet we see solar customers buying and financing systems without a service warranty, which means no one will be there to ensure the system is actually working and generating the energy it’s supposed to over the decades-long life of the system. We’re proud to offer Sunnova Protect™ to ensure solar owners are covered so they can enjoy the energy independence and financial savings they expect from their systems.
Our nearly 60,000 customers already enjoy peace of mind with our best-in-class service warranty, and now, with the launch of Sunnova Protect™ service plans, that service protection is available to any homeowner who owns their solar system. Below are three ways solar owners who do not currently have service coverage would benefit from Sunnova Protect™:
1. Enjoy peace of mind knowing that your solar system is working: Maximize your solar savings by ensuring your system is working at its most optimal level. We’ll monitor your system’s performance remotely and alert you to any issues.
2. Let us take the hassle out of repairs and maintenance: With the Sunnova Protect™ Service Premium and Platinum Plans, you will eliminate multiple phone calls to different manufacturers or installers to fix your system. Our best-in-class warranty helps to eliminate out-of-pocket expenses for repairs and replacements.
3. Rest assured knowing your system will produce the energy you were promised: With the Sunnova Protect™ Service Platinum Plan, we’ll guarantee that your solar system will produce within 95% of the energy promised in your Service Plan agreement, or we'll credit you the difference.
The Sunnova Protect™servicing plans offer three different coverage options (Basic, Premium and Platinum) with multiple term lengths (5-, 10- and 20-year). These plans provide solar owners with the freedom to choose the service solution that best fits their needs.