Natural Disaster Frequently Asked Questions
Information About Your Solar System
During a natural disaster, your safety is of upmost importance to us. We’ve provided a list of frequently asked questions during hurricanes or other natural disasters.
If you can see visible damage to your solar system or battery, do not touch your solar system or try to make any repairs yourself. Please call us right away.
After a natural disaster, if you believe your solar system was affected or is not producing energy, let us handle it for you.
Customer Care Hours of Operation:
Mon-Fri: 7am-Midnight (CT)
Sat: 7am-9pm (CT)
Sun: Noon-Midnight (CT)