Get a new roof and a new home solar system, and know your roof and home solar system will be protected with Sunnova.
Roof + Home Solar That’s Built to Last
Our home solar and Sunnova SunSafe® home solar + battery storage systems come with a 25-year warranty.1
You will work with a single company who will coordinate your roof and home solar installation.
Top-of-the-Line Roof Warranty
Your roof will be covered by a 25-year manufacturer’s warranty and a workmanship warranty for up to 10 years.1
Proactive System Monitoring.
We’ll keep an eye on your home solar system to make sure that it’s running smoothly.
Access to Your Solar Production and Battery Charge
Sunnova customers have access to our MySunnova portal. Monitor your solar production and battery charge, manage your billing options, and more.
Frequently Asked Questions
No. You will have one loan and make one payment to Sunnova for both your home solar system and battery, if applicable, as well as your roof.
Yes, you can prepay full or partial amounts at any time without penalty. And, even if you pay off your loan early, your home solar system and roof warranty will continue to be provided.
Your solar system is covered by the 25-year Sunnova Protect™ warranty which is designed to reduce or eliminate out-of-pocket expenses for repairs. If any issues arise with your home solar system, contact Sunnova customer service at 866.SUNNOVA to report the issue.
If you also had a new roof installed and need to report any issues with it, please contact your Sunnova dealer (listed as “Contractor” in your agreement) to report the issue. If you do not know your Sunnova dealer’s contact information, please contact Sunnova customer service by email at firstname.lastname@example.org or by phone at 866.SUNNOVA
An agreement for a Sunnova home solar system/battery storage service can be transferred to a new homebuyer, and you can pass the solar benefits to them. This includes our 25-year Sunnova Protect® warranty for the home solar system/battery storage.
If you also financed a roof with your Sunnova agreement, the roof portion of the loan can not be transferred to the new homeowner and you will need to pay off the roof portion of your loan balance prior to, or at the time of, the closing on your home. Warranties for the roof and any other optional services may not be transferable to a new homeowner. Consult the manufacturer’s warranty for eligibility and restrictions. The Sunnova Customer Service team will walk you through the entire process, but it’s important that you contact us by email at email@example.com, or by phone at 866.SUNNOVA, as soon as you decide to sell your home.
Note that the new homeowner is required to meet Sunnova’s credit requirements. Refer to your agreement for conditions and limitations, as well as the manufacturer’s warranty provided by your roof installer for terms and limitations.
1. If you sell your home, you may transfer the Sunnova Protect™ warranty covering the solar system and/or battery and the workmanship warranty for the roof to the new homeowner for the remainder of those warranty terms. The 25-year manufacturer's warranty for the roof may also be transferable. Consult the manufacturer’s warranty for eligibility and restrictions. Refer to the manufacturer's warranty provided by your installer for terms and limitations.
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